Where are the cost totals on productivity reports calculated? Why use Productivity reports instead of time reports? Are both time card and time sheet entries included on productivity reports? The Productivity FAQ has all the answers:

Q. What are the productivity reports actually showing?

Productivity reports use time entries from time cards and time sheets to show how the shop's time is spent. The reports are run for work dates or posted dates.

Q. Are both time card and time sheet entries included on productivity reports?

Yes. Productivity reports use time entries from time cards and time sheets to show how the shop's time is spent.

Q. Who uses productivity reports?

They are used by managers to analyze how agency and department time is being spent. Productivity reports show you if the right people are working on the right clients. You want your higher paid staffers to work on the most profitable clients.

Q. How can productivity reports help me manage our shop?

Productivity reports can help you balance the work load. If one staff member is consistently logging more hours than other staff, you'll see it in their total hours. You can use this information to move work around, so that everyone is working more efficiently.

Q. Why use Productivity reports instead of time reports?

Productivity reports only show total hours, not the individual time entries. This makes productivity reports much more concise. You will be able to see the big picture and analyze trends better with productivity reports.

Q. What productivity report should I run weekly?

The Weekly Time Summary report. The Weekly Time Summary lists each staff member by department showing their planned hours vs. their actual hours. It shows you who hasn't accounted for their time. It also shows total hours spent for each staff member and the jobs they worked on for a 7-day period, subtotaled by department. This report lets you review what your staff has been working on for the last week.

Q. What productivity report should I run monthly?

The Billable/Unbillable Time Summary report. This report compares billable to unbillable hours. It shows you the staff people that are most productive. The staff members are subtotaled by department.

Q. Where are the cost totals on productivity reports calculated?

The cost and billable amounts are totaled from time sheets using the task's or staff member's cost and billing rates. If the cost or billable amounts seem strange, print a time report for the same range of work dates, and for all periods, to see the time details. The totals on the two reports should be the same.

Q. The cost and billable totals on the reports don't look correct. How can I verify the numbers?

The cost and billable amounts are totaled from time sheets using the task's or staff member's cost and billing rates. If a cost or billable amounts seem strange, print a time report for the same range of work dates to see the time details. The totals on the two reports should be the same.

Q. How long will the productivity reports take to run?

Almost all productivity reports print within minutes. The actual performance depends on the speed of your computer, and the speed of your internet connection. Also, the number of entries being selected for a productivity report will determine how long it runs.