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Question: I'm adding a job invoice, but I think the wrong billing amount is coming up. Why?


Kent says: "The billing amount is based on the job's unbilled costs, which are totaled up on the "unbilled" column in the Job Ticket. The "unbilled" total is updated whenever a job cost is posted, and should always equal the total of the job's costs based on the gross amount, which includes markups and commissions. If the billing amount seems wrong, cancel the invoice then find the job in the Job Tickets window. Look at the task's "unbilled" total, then print a job cost report to see its detail. If the job task's costs (all unbilled costs added together) don't equal the "unbilled" total, then there was probably a posting problem."

Question: A job's cost report doesn't match it's Job Summary. What's wrong?

Kent says: "The job summary's unbilled column is based on the job's unbilled costs, which are totaled up on the "unbilled" column in the Job Ticket. The "unbilled" total is updated whenever a job cost is posted, and should always equal the total of the unbilled job's costs -- based on the gross amount, which includes markups and commissions. If the job summary's "unbilled" amount seems wrong. Look at the task's "unbilled" total, then print a job cost report to see its detail. If the job task's costs (all unbilled costs added together) don't equal the "unbilled" total, then there was probably a posting problem."

Question: What happens to job costs when they are written off?

Kent says: "The cost's billing status is changed to "write-off" to indicate that it is neither unbillable, unbilled, or on-hold. Write-offs are summarized on Job Costs reports to track these unprofitable costs by client."



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